~10M man-hours without Lost Time Injury (LTI milestone Apr 2025) — HSSE is the headline KPI for an LPG distribution business.
Workforce is split across 6 LPG filling plants (1PD Port Dickson, 2PG Prai, 3IP Ipoh, 4PR Pasir Gudang, 7SM Semambu, 8WP Westport), a GPS-tracked tanker/truck fleet, and the dealer-support / engineering / Solar PV teams. Plant operations (filling carousels, leak detection, cylinder reconditioning) drive most headcount and overtime.
LPG-distribution HR pain points: forklift & driver certification cycles, plant HSSE refreshers, dealer-support coverage by state, and onboarding for the growing EPCC engineering & Solar PV crews. Indirect overhead (largely people cost) ran RM 44.99M in FY25 against a thin RM 44.71M gross profit — every untracked overtime hour or vacancy directly compresses PBT.